Location: Highland Park Animal Hospital
Job type:
Full-time
Schedule:
4 days per week plus rotating weekends and holidays
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
- HSA
- FSA
- Employee discount
- Paid time off
- 529 Savings Plan
- Life Insurance
- Retirement plan
- 401k
- Paternal Leave
- Paid Holiday
- Professional development assistance
Position Summary:
We are seeking an energetic professional to join us at Dallas' most elite veterinary practice and boarding facility, Highland Park Animal Hospital. Because you are the first and last contact with the facility and are key to creating lasting impressions, you must have a passion for people and their pets. We expect extraordinary client service and communication, outstanding computer abilities, accurate financial skills, and a consistently positive attitude. After 57 years in this historical community, we now operate in a three-story luxury hospital and boarding facility with eight Doctors of Veterinary Medicine and provide support and care to countless families and their companions.
Responsibilities:
- Greet clients and pets by name
- Answer phones promptly and professionally; screen and route calls
- Be proficient in using our veterinary practice-management software
- Receive and transmit faxes
- Take and deliver accurate messages promptly to appropriate staff
- Note in medical records the details discussed during client conversations including the date, time, key points of the discussion and any action required
- Coordinate with doctors and technical staff for complete medical care
- Discuss services provided and answer client questions thoroughly
- Schedule appointments and surgeries according to guidelines
- Handling payments and end of day finances
- Maintain cleanliness of client and reception areas
Qualifications:
- Veterinary: 1 year (Required)
- Experience with veterinary practice management software
- Ability and willingness to assist staff
- Ability to prioritize and multitask
- Excellent written and verbal communication skills
- Strong attention to detail
- Strong phone skills
- Strong computer skills
- Ability to problem solve on the spot
If you think you are right for this position, please apply! We are looking forward to meeting with you and can't wait to have you on our Highland Park Animal Hospital team!